Hero
FAQs
Accordion
Who owns The Broadway Hotel?

The Broadway Hotel and its two holiday cottages is a part of Hortus Inns, owned by Michael and Pamela Horton.

The Hortons have owned The Broadway Hotel since 1997.  The Broadway Hotel was formerly part of Cotswold Inns and Hotels; a collection founded by Mr & Mrs Horton.

How do I make a booking?

We try to make our booking process as easy as possible, so you can either book online, by phone or by email.

reception@broadway-hotel.co.uk  |  01386 852 401

Are the rates shown per person or per room?

The rates shown on our website are per room, including VAT (and breakfast!)

We guarantee to offer the best price when you book direct with us. Booking direct also get exclusive access to our special offers and go on our priority list for room upgrades.

I haven’t received my email confirmation. What should I do?

Please check your spam filter as a first port of call. If it’s not there, it looks like you’ve encountered a technical problem. Please call us for assistance: 01386 852 401.

Do you have WiFi?

Yes, we’re pleased to offer all our guests free Wi-Fi to use anywhere in our hotel. To get online, open your preferred internet browser and login using the details provided to you upon check-in. You can also find the login details within the welcome pack in your bedroom.

Can I leave my luggage with you?

Due to limited space in the hotel, we don’t have a dedicated luggage room, however if you do need to leave your bags with us for a short while we will do our best to accommodate your request.

What time is Check In & Check Out?

You can check in to your room from 3 pm. If you expect to arrive after 9 pm, please let us know so that we can arrange for the reception desk to be manned.

Check out is by 11 am on your day of departure.

Early check ins & late check outs can be arranged in advance however these are subject to availability and a small supplement.

Can I park at The Broadway Hotel?

We have a small car park on site for our residents to use, free of charge, during their stay.

Unfortunately we can’t offer this to customers of our bar and brasserie because of limited space.

Our car park also has an electric car charging point.

Can I bring my dog?

We love man’s best friend and are pleased to welcome dogs to The Broadway! We have a selection of specially-allocated dog-friendly bedrooms so if your four-legged-friend is coming along, please be sure to let us know when booking.

A small paw-print charge of £20 per night will apply to cover additional cleaning required (plus £10 for any additional dogs).

Background-Text

Need some help ?

Call us on 01386 852 401